Citrus County, FL News

Specialty Gems’ number one specialty is the customer!
Date:  11/29/2016
ArticleType:  Other

Specialty Gems’ number one specialty is the customer!
Serving Citrus County since 1994 from the same location

The moment you walk into Specialty Gems in Crystal River, you know you are in a special place. A small, but elegant store, partners Carol Kimbrough and Ed Wilsek greet you with warm smiles and grace. If it is your first visit or your 50th, you know instantly that you are a valued customer. Whether to buy, to sell, to look, to have something designed or repaired, or just to ask questions, Carol and Ed work closely to address your needs with kindness, transparency and honesty.
Specialty Gems was started in 1985 by Rick and Lynn Quinn who operated the store from a location on Fort Island Trail near US 19. From the beginning, Specialty Gems prized itself on quality customer service.
When Rick became ill, he offered Carol Kimbrough the opportunity to purchase the store in 1993. Both had served together on the Crystal River Chamber Board of Directors at various times and had become good friends. Carol was the first to admit that she had no experience in the jewelry industry, but Lynn Quinn continued to work with Carol for the next five years as she honed her expertise. Carol moved the store in 1994 to its present location at 600 SE US Highway 19 in Crystal River, near the corner of Kings Bay Drive.
In 1999, jeweler Ed Wilsek joined Carol as a partner in the business. In the early days, Specialty Gems did not even have a showroom. Customers would come to Specialty Gems and describe what they were looking for and Carol or Ed would go to the back room and bring out selections on trays for customer approval.
Over the years, the shop has been redesigned a few times to create a showroom for many of their pieces. It will soon be going through another re-design as Carol has plans to remove some walls and open it further to allow for more spaciousness and better display options.
For anyone who has been inside Specialty Gems, you immediately realize that this is unlike any other jewelry store in Citrus County. Each piece has been individually hand-selected by Carol and Ed for